may999 — Play responsibly
and enjoy it more
Gaming is for fun. may999 provides tools, tips, and 24/7 support so every player can stay in control of their play.
Gaming — for fun only
At may999, your well-being comes first. Betting is a way to have fun and possibly win prizes, but it is not a reliable source of income. Responsible Gaming means every player keeps control of their money and time so they can enjoy the games without harm.
may999 is committed to creating a safe and sustainable experience for every player. We provide a range of tools to help prevent financial problems and unhealthy gambling habits from developing. This page covers those tools, sound gaming practices, and ways to get help.
Tools to keep you in control
may999 offers a range of tools so every player can manage their own gaming.
Deposit Limits
You can cap how much you deposit each day, week, or month. Once your set amount is reached, no further deposits can be made to your account. This is one of the most effective tools for keeping your finances in check.
Time-Out
You can pause your gaming for a few days up to 30 days. A short break can help you come back to the games with a fresh head, so feel free to use this tool whenever you need it.
Self-Exclusion
If you want to stop playing for a longer period, you can request a self-exclusion for a set duration. Your account will be inaccessible for the entire period with no early reopening. This is a serious step, so consider it carefully before proceeding.
Activity Review
You can check your gaming history, deposit and withdrawal records, and betting history at any time. Understanding your own playing patterns is the first step toward responsible gambling.
Session Alerts
You will receive alerts when you have been playing for an extended time, so you know how long you have been at it and can decide whether to stop. Taking care of your sleep and health matters.
24/7 Support Service
If you have any concerns about your gambling, you can reach may999's Myanmar-language Live Chat support team at any time. You don't have to face it alone — we're here to help.
Know When Gambling Is Becoming a Problem
Problem gambling doesn't appear overnight — it develops gradually. If you notice any of the signs below in yourself, you need to act right away.
- Continuing to play to try to win back money you've lost ("chasing losses")
- Borrowing money to gamble or running into financial difficulties because of it
- Pulling away from family and friends and putting gambling first
- Trying to stop gambling but not being able to
- Feeling like you have to hide your gambling from others
- Feeling anxious or unhappy when you're not gambling
- Neglecting responsibilities at school, work, or in your health
If you recognise even one of these signs in yourself, stop playing and contact may999 immediately at [email protected]. We'll be there with guidance and support.
How the Control Tools Work
You can choose the tool that fits your situation.
| Tool | Duration | Purpose | Action |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Financial control | Request via Live Chat |
| Temporary Time-Out | 1 day – 30 days | Short break | Request via Live Chat |
| Self-Exclusion | 3 months – 5 years / Permanent | Extended break | [email protected] |
| Activity Review | Any time | Review your own patterns | View directly from your account |
| Session Alerts | At regular intervals | Time limit reminders | Toggle on/off in settings |
21+ Age Restriction and Family Protection
may999 has a strict policy that players must be 21+ to play. Age is verified during registration using a national ID card or passport. If a valid age check cannot be completed, the account will be suspended.
If children or underage individuals in your household use your computer or phone, do not share your may999 login password with them. Turn on parental controls on your device to make sure children cannot access the site.
If you believe someone in your family has a gambling problem, contact us at [email protected]. We will listen and take action on that account.
Tips for Keeping Your Account Secure
- Use a strong password and never share it with anyone
- Enable Two-Factor Authentication (2FA)
- Keep your payment card or KBZPay out of reach of children
- Avoid the habit of logging in to play on someone else's phone
- Always log out after each session
How to Manage Your Money Wisely
Only play with money you can afford to lose — never use your daily expenses, healthcare costs, or essential family bills as your gambling funds.
Set a gambling budget in advance and don't go over it
Treat money you've lost as a spent cost, not something you can win back
Don't borrow money or use a credit card to gamble
Don't play when you're drunk or exhausted
How to Get Help
You don't have to face a gambling problem on your own. may999's 24/7 Live Chat and email support are available in Myanmar, and you can reach a real person — not a corporate script.
Live Chat
Click the Live Chat button on the website to reach us in Burmese instantly. Available anytime for responsible gambling tools requests, account inquiries, and game-related discussions.
Email Support
For complex issues, self-exclusion requests, or detailed discussions, contact us at [email protected]. You can write in Burmese and we will get back to you.
Play at may999 — a safe betting destination
Get the most out of your time with responsible play — tools, support, and a wide range of Myanmar games, all in one place.
Questions about responsible gambling
Keep exploring safe games
Explore everything may999 has to offer and enjoy it with responsible play.